Welcome to BrightNex Marketing (“Company”, “we”, “our”, “us”).
By using our services, you (“Client”, “Customer”, “You”) agree to the following Terms & Conditions.

1. Service Description

BrightNex Marketing provides the following services:

• Pay-Per-Lead (PPL)

• Pay-Per-Qualified Lead (PPQL)

• Pay-Per-Appointment

• Pay-Per-Sale / Commission-Based Lead Generation

• Paid Ads Management (Meta, Google, LinkedIn)

• Landing Page Design

• Content & Creative Development

• Lead Delivery & Analytics

All services are delivered based on the selected monthly plan + pay-per-lead billing.

2. Lead Definition

A lead is counted when:

• User submits form / WhatsApp message / call / enquiry

• Details are delivered to the client

• Lead meets the agreed basic criteria

Leads are considered valid once delivered through:
✔ Email
✔ WhatsApp
✔ Dashboard
✔ CRM Integration

3. Payment Terms

• Monthly service fees must be paid in advance.

• Pay-per-lead charges are billed weekly or bi-weekly.

• Work begins only after successful payment confirmation.

• In the case of late payment, services may be paused.

4. No Guarantee Clause

We do not guarantee:

• Sales

• Appointments

• Revenue

• Long-term business outcomes

We guarantee only:
✔ Delivery of leads as per your plan
✔ Ads management & optimization
✔ Transparent reporting

5. Advertiser Account & Budget

Depending on the package:

• Ads may run on our ad account or client’s ad account.

• Ad budget is separate from service fees.

• If the campaign runs on our ad account, we reserve the right to control ad settings.

6. Client Responsibilities

Client agrees to:

• Provide accurate business information

• Respond to leads on time

• Handle sales conversion

• Maintain ethical communication

We are not responsible for missed leads due to client delay or improper follow-up.

7. Lead Quality & Verification

Invalid leads include:

• Duplicate leads

• Fake numbers

• Spam submissions

• Outside target location (if not agreed)

Invalid leads are replaced only if:
✔ Client provides proof within 24 hours
✔ Lead meets invalid criteria

8. Ownership & Intellectual Property

All:

• Ad campaigns

• Creative content

• Landing pages

• Funnels
  remain the property of BrightNex Marketing unless agreed otherwise.

9. Termination

Either party may terminate service with:

• 7 days written notice

• All pending dues must be settled before termination

No refunds will be issued for partial service usage.

10. Legal Jurisdiction

All disputes are subject to the jurisdiction of Tirunelveli, Tamil Nadu, India.

BrightNex Marketing follows a strict no-refund policy due to the nature of digital advertising and service-based work.

1. Non-Refundable Payments

The following are non-refundable:

• Monthly service charges

• Setup fees

• Pay-per-lead payments

• Creative & ad management fees

• Landing page design fees

2. Ads Budget Refund

If ads are run using:

• Client’s ad account → Refund is handled by the platform (Meta/Google) as per their policy.

• BrightNex’s ad account → No refund is possible after ads are launched.

3. Lead Replacement Policy

We offer lead replacement only, not refund.

Valid for replacement:

• Fake numbers

• Wrong numbers

• Duplicate submissions

Client must report invalid leads within 24 hours of delivery.

4. Service Cancellation

If you cancel the service:

• No refund for remaining days of the month

• All unpaid dues must be cleared

• Pay-per-lead settlement must be completed

This Privacy Policy describes how BrightNex Marketing collects, uses, stores, and protects your information.

1. Information We Collect

We collect:

• Name

• Email address

• Phone number

• Business details

• Website information

• Lead form submissions

• Ad account data

• Inquiry details

We may also receive data from:
✔ Meta Ads
✔ Google Ads
✔ LinkedIn
✔ Landing page forms
✔ WhatsApp messages

2. How We Use Your Information

We use the data to:

• Run lead generation campaigns

• Deliver leads to you

• Improve ad performance

• Provide analytics

• Communicate updates

• Personalize marketing

We do not sell or share your personal data with third parties for profit.

3. Data Protection

We use:

• SSL encryption

• Secure dashboards

• Password-protected systems

• Access control

Your data is stored safely and accessed only by authorized personnel.

4. Cookies & Tracking

We may use:

• Google Analytics

• Meta Pixel

• Cookies

• Conversion tracking scripts

Users can disable cookies in browser settings.

5. Third-Party Sharing

We only share your data with:

• Advertising platforms

• Analytics tools

• CRM systems (if integrated)

We never share data with unknown or unauthorized parties.

6. User Rights

You may request:

• Data correction

• Data deletion

• Unsubscribe from marketing

You may contact us at .

7. Updates to Policy

We may update these policies without prior notice.
Updated versions will be posted on this website.

The information provided on the BrightNex Marketing website, landing pages, emails, proposals, and service pages is for general informational and marketing purposes only.

No Business Guarantees

While we provide high-quality digital marketing and lead generation services, we do not guarantee:

• Sales

• Revenue

• Conversions

• Appointments

• Results beyond lead delivery

• Specific ROI percentages

Your business success depends on:

• Your follow-up

• Your sales team

• Your product/service quality

• Your industry demand

BrightNex Marketing is not responsible for lost sales or missed opportunities.

No Legal, Financial, or Tax Advice

Nothing in our content should be considered:

• Legal advice

• Financial guidance

• Tax consultation

Kindly consult your legal or financial advisor for professional guidance.

Third-Party Platform Disclaimer

We use:

• Meta (Facebook & Instagram)

• Google Ads

• LinkedIn Ads

• WhatsApp API

• CRM tools (Zoho, HubSpot, etc.)

We are not affiliated, endorsed, or sponsored by these platforms.

Any issues caused by third-party platforms are outside our control.

Accuracy of Information

We make every effort to provide accurate information but cannot guarantee:

• Error-free content

• Real-time updates

• Perfect accuracy

You use our website and services at your own discretion.

Limitation of Liability

BrightNex Marketing is not liable for:

• Loss of revenue

• Business failure

• Appointment no-shows

• Sales team delays

• Data loss

• Downtime or technical errors

By using our services, you accept all risks and responsibilities.

This cancellation policy explains how clients can cancel services purchased from BrightNex Marketing.

1. Monthly Service Cancellation

• Clients must provide 7 days written notice before canceling the monthly service.

• Cancellation requests must be sent to .

• No refunds for the remaining days of service after cancellation.

2. Advance Payment

• Setup fees & monthly service fees are non-refundable.

• Work begins only after full advance payment.

3. Pay-Per-Lead Billing After Cancellation

If leads were already generated but not paid for:

• Pay-per-lead invoices must be cleared

• Leads generated until cancellation date are fully billable

4. Ad Campaigns

If campaigns run on BrightNex’s ad account:

• We will pause ads within 24 hours

• No refunds for running ads already spent

If campaigns run on the client’s ad account:

• Client must pause ads from their end

5. Landing Pages & Creatives

All created landing pages, ad copies, and creatives remain BrightNex Marketing’s property unless otherwise contracted.

BrightNex Marketing uses cookies to improve user experience on our website.

1. What Are Cookies?

Cookies are small text files stored in your browser to track:

• User behaviour

• Preferences

• Activity

2. Types of Cookies We Use

✔ Essential Cookies

Required for website functionality.

✔ Analytics Cookies

Used for performance tracking (Google Analytics, Meta Pixel).

✔ Marketing Cookies

Used for retargeting ads on platforms like Meta, Google, and LinkedIn.

3. Why We Use Cookies

To:

• Track conversions

• Improve user experience

• Optimize ads

• Measure landing page performance

4. Third-Party Cookies

Platforms used:

• Google Analytics & Ads

• Meta Pixel

• LinkedIn Insights

• CRM integrations

These platforms have their own cookie policies.

5. How to Disable Cookies

Users can disable cookies in their browser settings.
However, some features may not function properly.

This SLA outlines the service standards provided by BrightNex Marketing.

1. Service Availability

We provide service support:
Monday–Saturday: 09.30 AM to 06.30 PM IST
Support is offered via:

• Email

• WhatsApp

• Phone

2. Lead Delivery Timeline

• Leads are delivered instantly via email/WhatsApp/CRM.

• Dashboard updates within 60 minutes.

3. Campaign Setup Time

After receiving onboarding details:

• Meta Ads Setup: 24–48 hours

• Google Ads Setup: 48–72 hours

• LinkedIn Ads Setup: 72 hours

• Landing Page Setup: 2–3 days

4. Response Time

• Email/WhatsApp Support Response: 2–6 hours

• Lead Issue or Replacement Review: 24 hours

• Technical Fix: 24–48 hours

5. Quality of Service

We ensure:

• Verified data collection

• Daily campaign optimization

• Lead delivery accuracy

• Reporting transparency

But we cannot guarantee:

• Results beyond lead delivery

• Sales conversions

• Appointment attendance

• Long-term outcomes