1. Introduction

Welcome to BrightNex Marketing (“Company”, “we”, “our”, “us”). By accessing our website and using our Lead Generation Services, you agree to comply with and be bound by these Terms of Service.

2. Services

We provide digital marketing services including but not limited to:

• Lead Generation Services
• Google Ads Management
• Meta Ads (Facebook & Instagram Ads)
• Performance Marketing Services

We reserve the right to modify or discontinue services at any time without prior notice.

3. Client Responsibilities

• Provide accurate business information
• Approve campaigns and creatives on time
• Maintain sufficient ad budget
• Ensure compliance with advertising platform policies

4. Payment Terms

• All service fees must be paid in advance unless otherwise agreed
• Ad spend is separate and must be paid directly by the client to advertising platforms
• Delay in payment may result in service suspension

5. No Guarantee Clause

While we strive to deliver high-quality results, we do not guarantee a specific number of leads, conversions, or revenue, as results depend on multiple external factors.

6. Intellectual Property

All campaign materials created by us remain our property until full payment is received.

7. Termination

We reserve the right to terminate services if:

• Payment is not made
• Client violates policies
• Misuse of services occurs

8. Limitation of Liability

We are not liable for:

• Business losses
• Platform account issues
• Ad performance fluctuations

9. Governing Law

These terms are governed by the laws of India.

BrightNex Marketing Refund Policy

Effective Date: Aug 2025

BrightNex Marketing is committed to delivering high-quality digital marketing services.

1. General Policy

All payments made for services are non-refundable once the service has started.

2. Exceptions

Refunds may be considered only if:

• Service has not started
• Duplicate payment was made

3. Ad Spend

Ad budget paid to platforms like Google Ads or Meta is non-refundable and controlled by those platforms.

4. Cancellation

Clients may cancel services with prior notice, but no refund will be issued for the current billing cycle.

1. Information We Collect

We may collect:

• Name, phone number, email
• Business details
• Website usage data

2. How We Use Information

• To provide services
• To communicate with clients
• To improve marketing performance

3. Data Protection

We implement appropriate security measures to protect your data.

4. Sharing of Information

We do not sell or share personal data with third parties, except:

• Advertising platforms
• Legal requirements

5. Cookies

Our website may use cookies to improve user experience.

All services provided by BrightNex Marketing are based on best practices and industry experience.

We do not guarantee:

• Exact number of leads
• Conversion rates
• Business revenue

Advertising results depend on:

• Market conditions
• Competition
• Budget
• Audience behavior

Clients are responsible for their business decisions and outcomes.

BrightNex Marketing Cookie Policy

Effective Date: Aug 2025

This Cookie Policy explains how BrightNex Marketing uses cookies and similar technologies on our website.

1. What Are Cookies?

Cookies are small data files stored on your device to improve website functionality.

2. How We Use Cookies

• Website analytics
• User experience improvement
• Marketing performance tracking

3. Third-Party Cookies

We may use tools like:

• Google Analytics
• Advertising pixels from Meta and Google

4. Managing Cookies

Users can disable cookies through browser settings.