Welcome to BrightNex Marketing! By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully.

1. Overview

BrightNex Marketing provides Affordable Lead Generation Services, Digital Marketing Solutions, and Website Design to businesses across India and internationally. These Terms of Service govern your use of our services and website.

2. Services Offered

We provide, but are not limited to:

• Pay Per Lead (PPL) Model Lead Generation
• SEO, SMM, PPC & Digital Marketing
• Website Design & Development
• Email & Content Marketing
• Performance-Based Marketing Solutions

Each service may include specific terms which will be discussed and agreed upon before project commencement.

3. User Responsibilities

By using our services, you agree:

• To provide accurate and current information
• Not to misuse our website or services
• To comply with all applicable laws and regulations
• To respect intellectual property rights and confidentiality

4. Payment Terms

• All prices will be discussed and confirmed prior to starting any project
• Payments must be made in full as per agreed terms (one-time, monthly, or subscription)
• Late payments may lead to service suspension or termination

5. Refund Policy

We strive for client satisfaction. However, due to the nature of digital services, we do not guarantee refunds once services are delivered or campaigns are launched. Any refund requests will be handled on a case-by-case basis.

6. Intellectual Property

All content, designs, and materials developed by BrightNex Marketing during a project remain our intellectual property until full payment is made. After that, rights may be transferred to the client as agreed.

7. Termination of Services

We reserve the right to suspend or terminate services in the event of:

• Breach of these Terms
• Non-payment or unethical conduct
• Misuse of services or platforms

8. Disclaimer & Limitation of Liability

We do our best to ensure accuracy and effectiveness, but we do not guarantee specific business outcomes. We are not liable for losses incurred as a result of delays, third-party services, or force majeure.

9. Changes to Terms

We may update these Terms of Service at any time. Continued use of the website or our services means you accept the updated terms.

10. Contact Information

If you have any questions or concerns regarding these terms, feel free to reach us at:

📧 info@brightnexmarketing.com

At BrightNex Marketing, we value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website or use our services.

1. Information We Collect

We may collect the following types of personal and non-personal information:

• Name, email address, phone number, company name
• Billing and payment details
• Business or service inquiries
• Usage data (pages visited, time on site, etc.)
• IP address and browser information via cookies

2. How We Use Your Information

We use your information to:

• Provide and improve our services
• Respond to your inquiries and support requests
• Process payments and invoices
• Send service-related updates or marketing content
• Analyze website traffic and performance
• Ensure legal compliance and service security

3. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share it with:

• Trusted service providers who assist us in operations (e.g., hosting, email marketing tools)
• Legal authorities if required by law or to protect our rights
• Partners involved in delivering your specific services (e.g., freelancers, consultants)

All third parties are bound to strict confidentiality agreements.

4. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. These help us:

• Remember your preferences
• Measure site performance
• Improve our services and content

You can control cookies via your browser settings at any time.

5. Data Retention

We retain your information only as long as necessary to:

• Fulfill the purposes mentioned above
• Comply with legal obligations
• Resolve disputes and enforce agreements

6. Your Rights

You have the right to:

• Access your personal data
• Correct or update your information
• Request data deletion (subject to legal and service limitations)
• Opt out of marketing communications

To exercise these rights, contact us directly at info@brightnexmarketing.com.

7. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute protection, but we work diligently to keep your data safe.

8. External Links

Our website may contain links to other websites. We are not responsible for their privacy practices. Please review their privacy policies when visiting external links.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact:

📧 info@brightnexmarketing.com

At BrightNex Marketing, we are committed to delivering high-quality, performance-driven digital marketing and lead generation services. Please read our refund policy carefully before purchasing or subscribing to any of our services.

1. General Policy

Due to the nature of our digital services—especially lead generation, marketing strategy, and website development—we do not offer full refunds once a project or campaign has commenced or been delivered.

However, we do consider partial refunds or service adjustments on a case-by-case basis, based on the specific nature of the issue.

2. Eligibility for Refund

Refunds may be considered under the following conditions:

• Duplicate payments or billing errors
• Services not delivered as per the agreed scope of work (with proper documentation)
• Project cancellation requested before any work has begun

Refunds will not be issued if:

• You change your mind after service activation
• You fail to provide necessary inputs or access required to execute the service
• Results don’t match expectations where realistic performance was already explained
• Leads provided under the PPL model are qualified but not converted by your sales team

3. Lead Generation (PPL Model)

We generate leads through targeted campaigns using verified marketing strategies. Refunds are not applicable on leads already delivered or campaigns that have run. However, we offer:

• Lead Replacement (in case of incorrect or fake data with proof)
• Credit Adjustment for qualified issues after evaluation

4. Website Design & Development

Refunds for web development will not be processed once:

• Design has been approved
• Development has started
• Client delays impact project delivery

Partial refunds may be offered only if a cancellation is made during the initial stages and work progress is minimal.

5. How to Request a Refund

To request a refund or dispute a charge, please email us at info@brightnexmarketing.com within 7 days of service delivery. Include:

• Full name and contact information
• Invoice or transaction ID
• Description of the issue and supporting documents/screenshots

We will review your request and respond within 3–5 business days.

6. Mode of Refund

Approved refunds will be processed to the original payment method or as account credit, depending on the situation. Refunds may take up to 7–10 business days to reflect in your account.

7. Policy Updates

We reserve the right to update or modify this refund policy at any time. Changes will be posted on this page with the revised effective date.

8. Contact Information

For any questions related to our refund policy, please contact:
📧 info@brightnexmarketing.com