1. Services

BrightNex Marketing provides digital marketing services including but not limited to:

• Google Reputation & Visibility Management
• Google Business Profile Optimization
• Digital marketing consultation
• Website and online visibility support

Services are provided according to the scope agreed with the client in proposals, invoices, or written communication.

2. Client Responsibilities

Clients agree to:

• provide accurate business information
• provide required access to platforms such as Google Business Profile when required
• respond to communication and requests necessary for service completion
• make payments on time

BrightNex Marketing is not responsible for delays caused by missing client information or access restrictions.

3. Service Results Disclaimer

Digital marketing results depend on many factors including competition, market conditions, and customer behavior.

BrightNex Marketing does not guarantee:

• specific search rankings
• number of leads or customers
• specific business revenue outcomes

However, we work to provide professional optimization and improvement strategies.

4. Payment Terms

All service fees must be paid according to the agreed invoice or proposal.

For monthly services:

• payment must be made in advance at the beginning of each billing cycle

Failure to pay may result in service suspension.

5. Intellectual Property

All strategies, reports, and marketing materials created by BrightNex Marketing remain the intellectual property of the company unless otherwise agreed.

Clients may use deliverables only for their business purposes.

6. Service Termination

Either party may terminate services with written notice.

Upon termination:

• outstanding payments must be cleared
• service access may be removed if applicable

7. Limitation of Liability

BrightNex Marketing shall not be held responsible for:

• indirect or consequential business losses
• platform policy changes
• third-party service disruptions

Our liability is limited to the amount paid for services.

8. Changes to Terms

BrightNex Marketing may update these Terms of Service when necessary. Updated terms will be published on the website.

1. Service Fees

All payments for services are considered payment for time, expertise, and work performed.

2. Refund Eligibility

Refunds may only be considered in the following situations:

• duplicate payment
• service cancellation before work has started

Once work has begun, service fees are generally non-refundable.

3. Monthly Services

For ongoing monthly services:

• payments cover work performed during that billing period
• refunds are not provided for partially completed months

Clients may cancel services before the next billing cycle.

4. Exceptional Circumstances

In rare cases, BrightNex Marketing may provide partial refunds at its discretion.

1. Information We Collect

We may collect the following information when you contact us or use our services:

• name
• email address
• phone number
• business details
• website information

This information is collected through contact forms, emails, or consultations.

2. How We Use Your Information

We use the information to:

• respond to enquiries
• provide digital marketing services
• communicate regarding projects
• improve our services

Your information is used only for legitimate business purposes.

3. Data Protection

We take reasonable measures to protect personal data from unauthorized access, misuse, or disclosure.

4. Third-Party Platforms

Some services may involve third-party platforms such as:

• Google Business Profile
• website hosting providers
• analytics tools

These platforms have their own privacy policies and terms.

5. Information Sharing

BrightNex Marketing does not sell or rent personal information to third parties.

Information may only be shared when required to provide services or comply with legal obligations.

6. Cookies

Our website may use cookies to improve user experience and website functionality.

Users may disable cookies through their browser settings.

7. Contact

If you have questions about this Privacy Policy, you may contact us:

BrightNex Marketing
Palayamkottai, Tirunelveli, Tamil Nadu, India
Email: info@brightnexmarketing.com
Phone: +91 9342816254