Terms of Service
1. Acceptance of Terms: By accessing or using BrightNex Marketing’s services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Services: BrightNex Marketing offers digital marketing, content writing, programming, and graphic design services. All services are delivered based on the agreed scope, timeline, and pricing.
3. Client Responsibilities: Clients must provide accurate information, feedback, and necessary resources to enable the timely delivery of services.
4. Payments: All services must be paid in full or as per the agreed milestone terms. We reserve the right to suspend work on accounts with overdue payments.
5. Intellectual Property: All content, designs, and code developed remain the property of BrightNex Marketing until full payment is received. Upon full payment, ownership is transferred to the client.
6. Termination: Either party may terminate the agreement with written notice. Any fees for services already delivered are non-refundable.
7. Limitation of Liability: BrightNex Marketing is not liable for indirect or consequential damages arising from the use or inability to use our services.
Privacy Policy
1. Information We Collect: We collect personal data such as your name, email, phone number, and business details when you contact us or use our services.
2. How We Use Your Information: Your information is used to communicate with you, deliver services, and send marketing updates (with your consent).
3. Data Sharing: We do not sell, trade, or rent your personal information to others. Your information may be shared with trusted partners who assist in service delivery under confidentiality agreements.
4. Data Security: We use appropriate technical and organizational measures to protect your personal data.
5. Your Rights: You can request to access, modify, or delete your personal data by contacting us at info@brightnexmarketing.com.
6. Policy Updates: We may update this policy periodically. Continued use of our website/services implies your agreement to the updated policy.
Refund Policy
1. No Refunds on Completed Services: Once a service is delivered and approved, refunds will not be issued.
2. Project Cancellation: If a project is cancelled before work begins, a 90% refund will be issued. If cancelled after partial delivery, a partial refund will be calculated based on the completed work.
3. Subscription Services: Monthly or yearly subscriptions may be cancelled anytime, but no refund will be issued for the current billing cycle.
4. Dispute Resolution: For any disputes, please contact info@brightnexmarketing.com within 7 days of service delivery. We will review your concerns and respond within 5 business days.
5. Contact Us: For support regarding refunds, privacy, or terms, contact:
📧 Email: info@brightnexmarketing.com
